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What We Offer?
We are India’s leading full-spectrum Contact Center Setup & Management organization. We manage and maintain contact centers for India’s most recognized players across industries and work with a wide range of blue chip private and public sector clients PAN India.
We offer a comprehensive call centre setup, operations and management for both inbound and outbound calls involving multilingual assistance, 24/7 helpdesk, live chat services, tech support, virtual receptionist, IVR solutions etc.
Comprehensive IT Setup & Support
Dialer - On Premise / Cloud / Hybrid
IT Hardware & Servers
LAN Networking & Installation
Dialer Integrations - CRM / LMS/ IVR / SMS
Additional - IVR / Voice Blaster / Virtual Receptionist
High Performing Resource Deployment
Agents
Team Leaders
Technical Support Team
Soft Services Team
Complete Infra Setup & Maintenance
Premises
Furniture & Fixtures
Housekeeping & Pantry
Safety, Security & Surveillance
Repairs & Maintenance
Best HR Practices & Compliance
Payroll Management
Statutory Compliances
Monthly Trainings
Reporting